What Our Customers Say

  • We work with many different customers, all over the UK, and also overseas. Whether they are small independent businesses, large scale chains, pub groups, or supermarkets, they all receive our support. We enjoy strong relationships with all of them, because great customer service is at the heart of what we do. Some of the positive feedback our customers have given us is detailed below.  

What Our Customers Say

  • We work with many different customers, all over the UK, and also overseas. Whether they are small independent businesses, large scale chains, pub groups, or supermarkets, they all receive our support. We enjoy strong relationships with all of them, because great customer service is at the heart of what we do. Some of the positive feedback our customers have given us is detailed below.  

Customer

Reviews


Lucia at The Green Man Inn, Tunstall

"We have received support from Adnams with the cellar and set up of our pub. They were extremely helpful during the lockdowns and we continue to receive excellent service from our rep Lois on a regular basis."

Simon at White Horse, Chedgrave

"Just a quick note whilst we draw breath ahead of what looks to be a busy year, to extend a Thank You to you and all at Adnams.

It’s been a tough year and as the saying goes, “When the going gets tough, the tough get going.”

Your support, not only of your own brand, but also with the business as a whole, offering advice and guidance, contacts and incentives has been brilliant this year.

I look forward to working with you again in the year ahead and you can count on our support promoting Adnams' products within this family run business."

Emily at The lord nelson, ipswich

“We’ve had a great relationship with Adnams for years now as part of the Jolly Good Pubs group. They have been supportive and reliable throughout the good and the bad times.

Their products are always a firm favourite with our locals and there’s always someone to answer the phone to you whenever you need. Our sales reps we’ve had with Adnams (Lois for myself) always go the extra mile to help - even when they don’t have the answer, they’ll find it for you or point you in the direction of someone who does. Jolly good brewery for our Jolly Good Pubs.”

David at The Froize, Woodbridge

"Adnams Rockpool is a revelation! No more rushing around hastily putting an order together having already asked the kindly telesales person to please ring back - again!!

Now I can sit quietly, usually in the evening, with a glass of Adnams Ghost Ship close by and simply click my order onto the Rockpool App. All my ‘favourites’ are there making it easy to remember everything I need.

Navigating the site is easy-peasy – and makes ordering from Adnams so much simpler, better and really quite fun!"

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